Adams Bank and Trust
  • 28-Dec-2018 to 26-May-2019 (CST)
  • Retail Banking
  • North Platte, NE, USA
  • Salary
  • Full Time

Comprehensive and Competitive Benefit Package

Job Summary

Directs and oversees all retail service delivery and daily operations for the Nebraska and Kansas branch locations. Develops a cohesive retail team that works together among and between locations within the region to ensure smooth and efficient delivery of retail products and services, aligned with the bank's strategic plan and core values. Ensures all bank and regulatory policies and procedures are followed. Ensures all customers receive prompt and courteous service and that products and services offered meet the needs of the bank's customer base. Travels between region locations, as necessary.

Drives all aspects of the retail Sales & Service process for a specified region. Develops daily and weekly region sales plans, in conjunction with location managers.

With the location managers, is responsible for ensuring retention of profitable customers at the various locations. Proactively identifies sales opportunities with an emphasis on establishing profitable client relationships. Tracks results and follow up as appropriate.

Team Development

  1. Ensures that sales employees have clear goals and responsibilities consistent with bank culture and core values.
  2. Supports the ongoing implementation of the Performance Management system, utilizing tools and attending training sessions.
  3. Works with direct reports to set performance standards that are specific and measurable.
  4. Supports, coaches and mentors sales teams.
  5. Provides specific performance feedback, positive and corrective, as soon as possible after the event and formally at least once a year. Deals firmly and promptly with performance problems.
Full Job Description
Adams Bank and Trust
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